Applied Behavioral Sciences (ABS) is committed to protecting your privacy and ensuring transparency in how we collect, use, and protect your information. This Privacy Policy explains how ABS collects and uses your information, and outlines your rights and choices. It also includes the terms and conditions applicable to SMS/text messaging communications.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: such as your name, phone number, email address, and mailing address.
- Health-Related Information: as needed for treatment and healthcare services which is all held in strict compliance with HIPAA.
- Account Information: including communications, appointment history, and billing details.
- Mobile Numbers & Consent: if you opt-in to receive text messages from us.
2. How We Use Your Information
We use your information to:
- Provide behavioral health services and support.
- Communicate with you about appointments, services, or billing.
- Send SMS/text messages to remind of appointments and customer care (only if you have opted in), to improve our services, and meet legal or compliance obligations.
3. Data Sharing
ABS respects your privacy and will not share your information unnecessarily. Specifically:
- We do not share data with third parties for promotional or marketing purposes.
- Mobile opt-in data and consent (phone numbers and messaging preferences) are never shared
- with any third parties for any reason. This includes exclusion from any general data sharing mentioned elsewhere in this policy.
We may disclose data when required by law or as necessary for healthcare compliance, treatment coordination, or billing, with your consent or as permitted under HIPAA.
4. Messaging Terms and Conditions
By providing your phone number and opting in to receive messages, you agree to the following terms:
- You consent to receive SMS/text messages from Applied Behavioral Sciences (ABS) at 718-871-4593.
- Messages may include account notifications, customer support, and delivery notifications.
- Message frequency may vary depending on your interactions with ABS.
- Message and data rates may apply depending on your mobile carrier plan.
- Consent to receive messages is not a condition of receiving services or purchasing from ABS.
- You may opt out of receiving texts at any time by replying STOP. For help, reply HELP or contact us directly.
You can also contact us at:
- Phone: 718-871-4593
- Email: info@absbehavioralhealth.com
Mobile opt-in consent is strictly confidential and will never be shared with third parties.
5. Data Security
We implement appropriate technical and organizational safeguards to protect your information. These include secure data storage, access restrictions, and encryption where appropriate.
6. Your Rights and Choices
Depending on your location, you may have certain rights under applicable privacy laws, including the right to:
- Access or request a copy of your data.
- Correct inaccuracies.
- Withdraw consent where applicable.
- Opt-out of non-essential communications.
To exercise these rights, please contact us at info@absbehavioralhealth.com or call 718-871-4593.
7. Changes to This Policy
We may update this policy from time to time. Changes will be posted on our website with the updated effective date. Your continued use of our services signifies acceptance of the updated policy.